Guidelines
Recommendations
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Background information
About Proceed
Guidelines on
Methods for Market analysis
Network and Infrastructure
Financing
Management
Marketing
Knowledge base about your (potential) customers
Customer feedback
Board of customers
Travel Guarantees
Customer information centre
Measures to attract new users
Co-operation with Park & Ride
Co-operation with Car Sharing (Car Clubs)
Branding policy
Corporate design
Political marketing
Product regeneration / review
Information before and after the journey
Information during the journey
Ticketing strategy
Download Guidelines (pdf):
English
German
French
Polish
